Late pledges for Monster Slaughter: Underground available! INFO - 2019-06-26 17:15

Hello, Monsters! 

We have great news for you: both pledge manager surveys for our Kickstarter backers and late pledges for newcomers are available! 

 

We have once again teamed up with the kind people over at CrowdOx to send you a simple survey in order to collect the info we need to fulfill your rewards. The entire process should only take a couple minutes to complete. 

CrowdOx gives you the opportunity to verify your reward, make your selections (i.e. select your language, add-ons, etc) as well as verify and validate your shipping address. On top of all that, you can also upgrade your pledge level or add additional items to your existing pledge! The shipping fees resulting from your order will also be billed at the final checkout of your survey. 

The "Monster Slaughter core box" add-on is available only in select countries. Please refer to this update on Kickstarter to see if your country is eligible. 

 

Pledge manager surveys (Kickstarter backers)

 

The invitation will be sent directly to the email address linked to your Kickstarter account. Be sure to check your spam folder in case it was captured there!

You do not need to make a login and password in order to access your survey as you will receive an email with a unique link. If you want to go back to review your info, simply click on the link in your email again. It is important to submit the completed survey as quickly as possible in order for us to commence fulfillment.

If you’ve selected a retailer pledge or are part of a group pledge, you won’t receive an invitation to the pledge manager just yet; we will get in contact with you directly by e-mail regarding the contents of your pledge. Thank you for your patience! 
 

 

After selecting your pledge reward and your selection of add-ons (if any), the third step of the survey will ask you about your delivery address. Make sure to fill it properly and completely! CrowdOx may suggest a different formatting for your address, or a more specific zip code: please accept these suggestions, as they help for the final delivery of your order.

 

Late pledges survey (new backers)

 

If you didn’t have the opportunity to support us during the Kickstarter campaign, now is your time: the late pledges will allow you to order the Monster Slaughter: Underground expansion, the upgrade kit and the add-ons! 

To start a late pledge, you may simply click on the following link: https://app.crowdox.com/projects/ankamaboardgames/monster-slaughter-underground 
 

This will bring you to a special survey for newcomers. Please follow the same steps as detailed above for the pledge manager surveys. Late pledges will be delivered at the same time as the Kickstarter backers (estimation: May 2020). 

If you already have backed us on Kickstarter, please use your pledge manager link rather than the late pledges link to avoid creating duplicates (and having to pay for your pledge twice!). 

 

If you run into any survey related issues, you can reach out directly to the CrowdOx team right from the bottom of the form. They are very friendly and quick to respond!

 

Survey FAQ

 

I can't find my survey email

The personalized link was emailed to the address that you provided when making your pledge. Be sure to check your spam folder. If you have lost your survey email, you can submit your email address using this retrieve tool: https://app.crowdox.com/retrieve/ankamaboardgames/monster-slaughter-underground.

 

I added extra funds during the Kickstarter to my pledge to buy accessories, how do I use my credit?

When you open up your survey, it will open on the reward level that you pledged in. You can either upgrade to a higher reward level using the funds you have or you will see your credit on the Extras page where you can select from the various items. If you can't find what you are looking for, please be sure to contact us at boardgames@ankama.com. 

 

I have moved, how do I edit my address?

You can go back into your survey at any time to update your address. 

Once we are ready to prepare your order for shipment, we will lock the order, at which point you will not be able to edit your address. Please contact us if you are unable to edit your address.

 

Still have a question? Feel free to email us at boardgames@ankama.com. 

Now that you know everything, let’s get to it! See you around, Monsters! ;)